THE PERCEPTION OF EFL LEARNERS TOWARDS THE INCORPORATION OF MALL IN IMPROVING LISTENING ACHIEVEMENT: THE CASE OF FIRST-YEAR ENGLISH-MAJOR UNDERGRADUATES AT SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

This study aims to 1) examine undergraduates’ perceptions of the incorporation of MALL in enhancing listening achievements at Suan Sunandha Rajabhat University and 2) explore challenges and suggestions for its integration. A purposive sample of 40 first-year English-major students participated. Data collection involved a 5-point Likert scale questionnaire and semi-structured interviews. Quantitative data were analyzed using descriptive statistics, while qualitative data underwent thematic analysis. The findings reveal that undergraduates expressed high satisfaction, with overall satisfaction rated as “very satisfied” and achieving the highest mean score of 4.82 (s.d. = 0.49). However, technical difficulties, including app usability and navigation issues, were significant obstacles. To address these challenges, they recommended improvements such as more intuitive navigation and offline functionality to enhance their learning experience.