MEDIATING ROLE OF JOB BURNOUT RESILIENCE AND MODERATING ROLE OFFAMILY SUPPORT IN MEDICAL STAFF

Abstract

This study explores the relationship between occupational burnout and psychological resilience among healthcare workers, as well as the moderating role of family support in this relationship. With the increasing pressures in the healthcare sector, the phenomenon of occupational burnout among healthcare workers has become more prevalent, negatively affecting their physical and mental health, as well as the quality of healthcare services. Psychological resilience is defined as an individual's ability to adapt in the face of stress and adversity, which can effectively mitigate the impact of occupational burnout. Through a survey and data analysis involving various healthcare workers, the study found that higher levels of psychological resilience significantly reduce the levels of occupational burnout. Additionally, family support, as an important form of social support, plays a significant moderating role between occupational burnout and psychological resilience. Specifically, family support can enhance the psychological resilience of healthcare workers, thereby further alleviating the effects of occupational burnout. The findings suggest that improving the psychological resilience of healthcare workers and enhancing the role of family support are crucial strategies for addressing their occupational burnout. Therefore, healthcare institutions should prioritize the mental health of healthcare workers and provide necessary support and intervention measures to improve their job satisfaction and quality of life.