GUIDELINES FOR IMPROVING OPERATIONAL EFFICIENCY TO REDUCE FINANCIAL PROBLEMS AND OBSTACLES FOR PERSONNEL AT UDON THANI EDUCATION CENTER, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

This research aimed to 1) study the financial performance problems of personnel of Udon Thani Education Center, Suan Sunandha Rajabhat University, and 2) study the guidelines for increasing the efficiency of financial performance to reduce the financial problems and obstacles of Udon Thani Education Center, Suan Sunandha Rajabhat University. This study was a qualitative and quantitative research. The population consisted of 400 financial personnel of Udon Thani Education Center, Suan Sunandha Rajabhat University, and financial service recipients. The sample consisted of 10 financial personnel of Udon Thani Education Center, Suan Sunandha Rajabhat University, and financial service recipients. The results of the study found that 1) The overall financial performance problems of Udon Thani Education Center, Suan Sunandha Rajabhat University were at a moderate level. When considering each aspect, it was found that accounting and financial statements had the highest average value, followed by procurement, disbursement, budgeting, and revenue collection, which had the lowest average value. 2) The guidelines for increasing work efficiency to reduce financial problems and obstacles of Udon Thani Education Center, Suan Sunandha Rajabhat University found that the development and improvement of the current data system should provide knowledge of laws and procurement regulations to all new staff as basic knowledge of personnel. There should be a plan for work operations to be consistent with the set goals. There should be complete and ready-to-use work facilities that can be used consistently.