SATISFACTION OF SERVICE RECIPIENTS WITH THE SERVICE OF THE WORK TO BE CONSIDERED FOR ETHICAL CONSIDERATION OF HUMAN RESEARCH, GRADUATE SCHOOL, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

This research aimed to study the satisfaction and needs of those who received services for requesting ethical consideration of human research. The sample group used in this research was 70 students who requested services for requesting ethical consideration of human research. The research instrument was a questionnaire. The statistics used for data analysis were descriptive statistics, including frequency, percentage, mean, and standard deviation. The results of the research found that the majority of the sample group was female, 49 people, aged between 31-40 years, 42 people were single, and had an income between 25,000-30,000 baht. The satisfaction of the service recipients with the service of the Human Research Ethics Review Office found that overall, it was at the highest level (= 4.54, S.D. = 0.052). The most satisfied aspect was the service quality (=4.63, S.D. = 0.056), followed by the facilities (= 4.54, S.D. = 0.167), personnel (=4.53, S.D. = 0.103), service system (=4.52, S.D. = 0.034), and service process (= 4.46, S.D.= 0.123), respectively.