Effects of Psychological Efficacy and Job Involvement toward the Job Performance of State Enterprise Bank Employees in Bangkok

Abstract

This study aimed to explore: (1) psychological efficacy, job involvement, and job performance; and (2) investigate job involvement as a mediated factor between psychological efficacies toward job performance of state enterprise bank employees in Bangkok. Samples of the study were 100 branch managers of state enterprise banks in Bangkok. Questionnaires were implemented as a research tool in this study, data were statistically analyzed by percentage, means, standard deviation, and structural equation model (SEM). Findings in the study revealed that: (1) the overall results of psychological efficacy, job involvement, and job performance of the employees were at a high level (=3.94, 3.72, and 3.60 respectively); and (2) the coefficient results (Boot LLCI) of the effect of job involvement as a mediated factor between psychological efficacy and job performance were at 0.308 and the Boot ULCI results were at 0.566. Therefore, this study ascertained that the outcomes of different studies could be established as the fundamental job performance, depending on the affective attitude and the job involvement of the employees to enhance the human relationship efficacy within the organizations.