DEVELOPING AN ANNUAL PARCEL INSPECTION MANUAL TO INCREASE EFFICIENCY IN PARCEL OPERATIONS OF SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

Study on Development of an Annual Parcel Inspection Manual to Increase Efficiency in Parcel Operations of Suan Sunanda Rajabhat University The objectives are 1. To study the annual parcel inspection process of Suan Sunanda Rajabhat University. 2. To study the effectiveness of the implementation of the annual parcel inspection manual of Suan Sunanda Rajabhat University. The sample used in the study was 36 employees who worked as parcel officers in various departments. The statistics used in the data analysis were percentage, mean, and standard deviation. The results showed that the majority of the respondents were female, accounting for 72.22 percent, aged between 31 and 40 years, accounting for 66.67 percent, most of the education levels were bachelor's degrees, accounting for 58.33 percent, most of the work experience was in the range of 1 to 5 years, accounting for 55.56 percent, and most of the monthly income was between 20,001 - 30,000 baht, accounting for 61.11 percent. Opinions on the level of efficiency of annual parcel inspection before the manual study showed that the overall opinion was moderate with a total average of 3.03 and a standard deviation of 1.139.